Frequently Asked Questions

Please get in touch with your questions, we endeavour to answer all of them as soon as possible!

Do you deliver to ______ ?

We deliver to the majority of Mainland GB there are some areas of the Scottish Highlands that we cannot currently deliver to but we are working on it!

Check here for up to date shipping news and here for our delivery information


How do your delivery charges work?

All of our packages are shipped on a Next Day service for £6.49 and these ship between Monday – Thursday. We give customers spending over £39.99 free Next Day shipping as standard.

Frozen products are handled differently and shipped using Dry Ice – More info here we don't charge any extra for this service but we only ship frozen products between Tuesday - Thursday

Alcohol products we charge a surcharge relating to the total basket size. Please note: 

Baskets less than £24.99 are charged at £6.49

Baskets between £25.00 and £49.99 are charged at £2.49

Baskets over £50.00 get free shipping and no surcharge